Fifteen Minute Board Game

Well I have to do a bit of work. This is for my Simulation and Game design project. Gonna list my idea for a board game. Yes board game, they still do exist. Now I think almost everyone has been in a customer service role at some point. Taking this perspective and how rude, obnoxious and just plain dumb people can be I have created....


JB's Stick It to 'em!

Yes, you get to vent a little frustration by selecting quotes we all have wanted to say to a customer. For example in my line of work I get Einsteins that drop their phone in a toilet, come to me and complain about how you can't just give them a new phone. Well now you can select a good come back from your deck and proceed with the classic..."You are an adult and should have taken care of your phone instead of treating it like a 3 year olds bath toy."

The Rules are simple but with a bit of strategy. You have two desks of cards. One deck is the Customer Cards deck (CC), the second is Service Representative deck (SR). CC cards are comments, complaints, obnoxious remarks and general dumb customer interactions and are weighted with negative values from -1 to -10. SR cards are comebacks to complaints, inventive ways to get back at customers, general ways to frustrate the stupid customers of the world and are weighted with values from 1 to 10. You initially start with 10 cards in hand after shuffling the deck.

Steven Slater

The board is shaped like an airliner, you move around the plane and hopefully you get off through the escape slide. Movement is determined by how you play your cards. Meaning SR-CC=movement. Move forwards or backwards the appropriate # of spaces. Note this is inspired by my burnout from years of dealing with overly rude customers in the customer service industry and JetBlue flight attendant Steven Slater. (This is why I want a different degree and out of customer service!)